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Asistencia técnica para problemas con máquinas FUJA

How Our Engineers Can Help

  • Machine Setup

    Get guidance on machine placement, power checks, hoop checks and your first test stitch.

  • Remote Troubleshooting

    Send your model, error message and photos or video. Our team can review the issue and guide the next checks.

  • Cap Embroidery Setup

    Ask about cap frame setup, design position, fabric support and needle breaks. Include photos of your cap and setup.

  • Parts and Repair Guidance

    Ask us to identify the part for your machine before replacing it. Parts availability, price and delivery need confirmation.

  • Machine Care

    Get guidance on cleaning, routine checks and maintenance for your model. Follow the model manual for oiling and service.

  • Help with Your Embroidery Workflow

    Discuss setup for hats, shirts, patches, hoodies and bags. Review design, hooping and test stitching before production.

How FUJA Engineer Support Works

  • Send Your Machine Details

  • Engineer Reviews the Issue

  • Remote Diagnosis or Parts Plan

  • Follow-Up Test Stitch

Get in Touch with Us

Tell us what you need help with. Our team is available 24/7 to reply to messages. For machine support, include your model and order number. You can send photos or video through our listed contact channels.