Missing, Delayed or Incorrect Items
Start by comparing the order confirmation with the shipping information. Check whether the problem is an item missing from a delivered package, a shipment that has not arrived, or the...
FUJA Team |
Shopping Help
-
-
Inspect Your Delivery
Inspect the crate and pallet before signing for a machine. Keep photos and delivery records so any damage can be reviewed.
FUJA Team |
-
Prepare for Machine Delivery
FUJA machines travel in crates on pallets. Plan the unloading and movement before dispatch rather than waiting until the truck arrives.
FUJA Team |
-
Track Your Shipment
Check the shipping email for your order. FUJA sends tracking by email when the order is dispatched. Freight shipments also receive a booking reference and the carrier contact details.
FUJA Team |
-
Processing and Delivery Times
Dispatch is when the order leaves the warehouse or factory. Delivery is when it reaches you. Keep these stages separate when planning your purchase.
FUJA Team |
-
Shipping Costs, Taxes and Duties
Delivery charges depend on the product, shipping origin and services agreed for the order. The current machine offers have different terms from supplies and accessories.
FUJA Team |
-
Shipping Locations and Delivery Areas
Machine orders and paid software orders with physical delivery are currently available only within the lower 48 states of the United States. They are not available for Alaska, Hawaii, US...
FUJA Team |
